Overview of our warranty services
Chiptuning is a matter of trust
To gain your trust, there are three principles important to us determining the philosophy of DTE Systems since its foundation in 1996:
- Our services and products are always at the top level in quality, function and technology.
- Our customers are completely satisfied with the tuning, that they have received from us.
- Our products and services are absolutely safe in use and function.
To support these principles, we will give you a full guarantee on satisfaction, tuning electronics and even your engine.
Satisfaction guaranteed means: Try our quality tuning and look forward to a completely new driving experience. Test our PowerControl chiptuning extensively and then evaluate the effects on consumption and handling – you will not want to give it back!
Comprehensive warranty on chiptuning products
You will receive a top-quality product, this much is clear. Nevertheless, should the product have a malfunction, we replaced it uncompromisingly and free for you – according to legal warranty regulations – up to 2 years after purchase!
Long-term Support Services
You will also receive a five-year software update service, so that it is ensured that your tuning system is always up to date.
The worst-case scenario, exact rules, more information
Our guarantees follow clear and fair rules. Decisive for the assessment of the occurrence, the effectiveness and acceptance of a warranty claim are our special Guarantee, Return and Cancellation Policy. If you have any questions, no problem, please contact us anytime. We are very happy to help.